Windflower Health Center
5500 SW 9th Ave, Amarillo, TX 79106
Phone: 8063527244
CMS ratings and facility information
Windflower Health Center is a Medicare-certified nursing facility in Amarillo, Potter County, Texas. CMS data for this profile was updated August 2026. Ratings and facility details can change; confirm current information with CMS and the facility.
| CMS overall rating | 4 of 5 stars |
|---|---|
| Health inspection rating | 4 of 5 |
| Staffing rating | 3 of 5 |
| Quality measures rating | 4 of 5 |
| Certified beds | 120 |
| Ownership | Non profit - Other |
| CMS certification number | 675904 |
Staffing
| Total nurse hours per resident day | 3.68 |
|---|---|
| RN hours per resident day | 0.56 |
| Nurse aide hours per resident day | 2.07 |
| Total nursing staff turnover percent | 53.9 |
| RN turnover percent | 68.8 |
Resident outcome measures
| Measure | Value | Unit | Period |
|---|---|---|---|
| Hospitalizations | 2.37 | events_per_1000_resident_days | 20250101-20251231 |
| Emergency-department visits | 0.75 | events_per_1000_resident_days | 20250101-20251231 |
| Falls with major injury | 3.63 | percent | 2025Q2-2026Q1 |
| Pressure ulcers | 2.82 | percent | 2025Q2-2026Q1 |
| Urinary tract infections | 1.06 | percent | 2025Q2-2026Q1 |
| Antipsychotic medication use | 10 | percent | 2025Q2-2026Q1 |
Health inspection citations
| Survey date | Tag | Citation | Severity |
|---|---|---|---|
| 2026-06-18 | 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2026-06-18 | 0558 | Reasonably accommodate the needs and preferences of each resident. | D |
| 2026-06-18 | 0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D |
| 2026-06-18 | 0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| 2026-06-18 | 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2026-06-18 | 0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| 2026-06-18 | 0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D |
| 2026-06-18 | 0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2026-06-18 | 0760 | Ensure that residents are free from significant medication errors. | D |
| 2025-04-11 | 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2025-04-11 | 0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| 2025-04-11 | 0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E |
| 2025-04-11 | 0880 | Provide and implement an infection prevention and control program. | E |
| 2025-04-11 | 0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| 2025-04-11 | 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2025-04-11 | 0695 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| 2025-04-11 | 0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D |
| 2024-02-29 | 0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| 2024-02-29 | 0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| 2024-02-29 | 0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| 2024-02-29 | 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2024-02-29 | 0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D |
| 2024-02-29 | 0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
| 2024-02-29 | 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
Penalties
No penalties were listed in this CMS data snapshot.
Ownership records
| Name | Type | Role |
|---|---|---|
| HALEY, KELSEY | Individual | CORPORATE DIRECTOR |
| HALEY, KELSEY | Individual | CORPORATE OFFICER |
| HARSHFIELD, NICHOLAS | Individual | CORPORATE OFFICER |
| JANTZEN, JESSE | Individual | CORPORATE OFFICER |
| CRAIG AMARILLO LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL |
| HEMPHILL COUNTY HOSPITAL DISTRICT | Organization | OPERATIONAL/MANAGERIAL CONTROL |
| LIFESPACE COMMUNITIES INC | Organization | OPERATIONAL/MANAGERIAL CONTROL |
| GORMAN, JOSEPH | Individual | OPERATIONAL/MANAGERIAL CONTROL |
| BRADLEY & ASSOCIATES INC | Organization | ADP OF THE SNF |
| CLIFTONLARSONALLEN LLP | Organization | ADP OF THE SNF |
| CRAIG AMARILLO LLC | Organization | ADP OF THE SNF |
| LIFESPACE COMMUNITIES INC | Organization | ADP OF THE SNF |
| GORMAN, JOSEPH | Individual | ADP OF THE SNF |
| JANTZEN, JESSE | Individual | ADP OF THE SNF |
| MCQUERY, JENNIFER | Individual | ADP OF THE SNF |
| RANKIN, RON | Individual | ADP OF THE SNF |
Compare nursing homes in Potter County, Texas.
Source: Centers for Medicare & Medicaid Services Care Compare data. Data snapshot: August 2026. Read Our Data & Methodology. This directory does not provide medical or legal advice.