Privacy Policy

Effective August 2, 2026

This Privacy Policy explains how Texas Nursing Home Guide (“we,” “us,” or “the site”) handles personal information through nursinghomestexas.com.

Information we collect

Most pages can be viewed without identifying yourself. If you submit a case-review inquiry, we may collect your name, phone number, email address, county, relationship to a resident, facility name, description of your concerns, consent selection, referring page, IP address, browser/device information, and submission time. Please do not submit medical records, Social Security numbers, financial-account details, or other information that is not necessary for an initial inquiry.

How we use information

• Operate, secure, troubleshoot, and improve the site.
• Respond to inquiries and communicate by phone, text, or email when requested.
• Review case-review submissions and, where appropriate, share them with a participating attorney or law firm that may decide whether to contact you.
• Prevent fraud, spam, abuse, and security incidents.
• Comply with law and protect legal rights.

How we share information

We may share inquiry information with service providers supporting hosting, email, security, and site operations; with participating attorneys or law firms for the case-review purpose you request; and when required by law or necessary to protect rights and safety. We do not claim that submitting information creates an attorney-client relationship. We do not sell personal information for money or use it for targeted advertising.

Cookies and server logs

The site may use essential browser storage and ordinary hosting logs needed to deliver and secure the service. If analytics or advertising technologies are added later, this notice will be updated and any legally required choices will be provided.

Retention and security

We retain information only as reasonably necessary for the purposes described above, legal obligations, dispute resolution, and security. We use reasonable safeguards, but no internet transmission or storage system is completely secure.

Your choices and requests

You may ask to access, correct, or delete personal information you submitted, or withdraw permission for future communications. Texas residents may also have rights under applicable Texas privacy law. Use our private contact form. We may need to verify your identity. You may appeal a denied privacy request by replying with “Privacy Appeal” in the subject line.

Children

The site is intended for adults and is not directed to children under 13. Do not submit information about a child unless legally authorized and necessary for the inquiry.

External sources and links

The site uses public CMS nursing-home data and links to third-party resources. Their privacy practices are governed by their own policies.

Changes

We may update this policy. The effective date above identifies the current version.

Contact

Use our private contact form for questions, privacy requests, or advertising inquiries.