Heritage Convalescent Center
1009 Clyde St, Amarillo, TX 79106
Phone: 8063525295
CMS ratings and facility information
Heritage Convalescent Center is a Medicare-certified nursing facility in Amarillo, Potter County, Texas. CMS data for this profile was updated August 2026. Ratings and facility details can change; confirm current information with CMS and the facility.
| CMS overall rating | 2 of 5 stars |
|---|---|
| Health inspection rating | 3 of 5 |
| Staffing rating | 1 of 5 |
| Quality measures rating | 2 of 5 |
| Certified beds | 116 |
| Ownership | For profit - Corporation |
| CMS certification number | 455480 |
Staffing
| Total nurse hours per resident day | 4 |
|---|---|
| RN hours per resident day | 0.33 |
| Nurse aide hours per resident day | 2.23 |
| Total nursing staff turnover percent | 57 |
| RN turnover percent | 57.1 |
Resident outcome measures
| Measure | Value | Unit | Period |
|---|---|---|---|
| Hospitalizations | 1.83 | events_per_1000_resident_days | 20250101-20251231 |
| Emergency-department visits | 1.65 | events_per_1000_resident_days | 20250101-20251231 |
| Falls with major injury | 3.9 | percent | 2025Q2-2026Q1 |
| Pressure ulcers | 3.64 | percent | 2025Q2-2026Q1 |
| Urinary tract infections | 2.26 | percent | 2025Q2-2026Q1 |
| Antipsychotic medication use | 6.59 | percent | 2025Q2-2026Q1 |
Health inspection citations
| Survey date | Tag | Citation | Severity |
|---|---|---|---|
| 2025-12-04 | 0558 | Reasonably accommodate the needs and preferences of each resident. | E |
| 2025-12-04 | 0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E |
| 2025-12-04 | 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2025-12-04 | 0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D |
| 2025-12-04 | 0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| 2025-12-04 | 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2025-12-04 | 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2025-12-04 | 0695 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| 2024-10-02 | 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2024-10-02 | 0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E |
| 2024-10-02 | 0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E |
| 2024-10-02 | 0880 | Provide and implement an infection prevention and control program. | E |
| 2024-10-02 | 0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| 2024-10-02 | 0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D |
| 2024-10-02 | 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2024-10-02 | 0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2024-10-02 | 0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D |
| 2024-10-02 | 0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D |
| 2023-08-23 | 0575 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. | F |
| 2023-08-23 | 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2023-08-23 | 0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
Penalties
No penalties were listed in this CMS data snapshot.
Ownership records
| Name | Type | Role |
|---|---|---|
| STEBBINS HERITAGE, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST |
| DICK AND JOILUE STEBBINS SON'S TRUST | Organization | DIRECT OWNERSHIP INTEREST |
| STEBBINS, RICHARD | Individual | DIRECT OWNERSHIP INTEREST |
| STEBBINS, RICHARD | Individual | MANAGING CONTROL - GOVERNING BODY |
| STEBBINS HERITAGE, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL |
| BAILEY, JENNIFER | Individual | OPERATIONAL/MANAGERIAL CONTROL |
| STEBBINS HERITAGE, INC. | Organization | GENERAL PARTNERSHIP INTEREST |
| DICK AND JOILUE STEBBINS SON'S TRUST | Organization | LIMITED PARTNERSHIP INTEREST |
| STEBBINS, RICHARD | Individual | LIMITED PARTNERSHIP INTEREST |
| STEBBINS HERITAGE, INC. | Organization | ADP OF THE SNF |
| BAILEY, JENNIFER | Individual | ADP OF THE SNF |
| STEBBINS, RICHARD | Individual | ADP OF THE SNF |
Compare nursing homes in Potter County, Texas.
Source: Centers for Medicare & Medicaid Services Care Compare data. Data snapshot: August 2026. Read Our Data & Methodology. This directory does not provide medical or legal advice.