Whispering Pines Lodge

2131 Alpine Rd, Longview, TX 75601

Phone: 9037578786

CMS ratings and facility information

Whispering Pines Lodge is a Medicare-certified nursing facility in Longview, Gregg County, Texas. CMS data for this profile was updated August 2026. Ratings and facility details can change; confirm current information with CMS and the facility.

CMS overall rating1 of 5 stars
Health inspection rating1 of 5
Staffing rating1 of 5
Quality measures rating2 of 5
Certified beds116
OwnershipFor profit - Corporation
CMS certification number675386

Staffing

Total nurse hours per resident day3.42
RN hours per resident day0.43
Nurse aide hours per resident day2.32
Total nursing staff turnover percent97.3
RN turnover percent100

Resident outcome measures

MeasureValueUnitPeriod
Hospitalizations4.42events_per_1000_resident_days20250101-20251231
Emergency-department visits1.89events_per_1000_resident_days20250101-20251231
Falls with major injury7.52percent2025Q2-2026Q1
Pressure ulcers7.19percent2025Q2-2026Q1
Urinary tract infections0.45percent2025Q2-2026Q1
Antipsychotic medication use1.55percent2025Q2-2026Q1

Health inspection citations

Survey dateTagCitationSeverity
2026-01-070558Reasonably accommodate the needs and preferences of each resident.E
2026-01-070680Ensure the activities program is directed by a qualified professional.E
2026-01-070839Employ staff that are licensed, certified, or registered in accordance with state laws.E
2026-01-070585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.D
2026-01-070677Provide care and assistance to perform activities of daily living for any resident who is unable.D
2026-01-070679Provide activities to meet all resident's needs.D
2026-01-070761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2026-01-070880Provide and implement an infection prevention and control program.D
2026-01-070919Make sure that a working call system is available in each resident's bathroom and bathing area.D
2024-10-030758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.J
2024-10-030645PASARR screening for Mental disorders or Intellectual DisabilitiesE
2024-10-030679Provide activities to meet all resident's needs.E
2024-10-030692Provide enough food/fluids to maintain a resident's health.E
2024-10-030755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E
2024-10-030759Ensure medication error rates are not 5 percent or greater.E
2024-10-030760Ensure that residents are free from significant medication errors.E
2024-10-030655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedD
2024-10-030656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2024-10-030677Provide care and assistance to perform activities of daily living for any resident who is unable.D
2024-10-030695Provide safe and appropriate respiratory care for a resident when needed.D
2024-10-030813Have a policy regarding use and storage of foods brought to residents by family and other visitors.D
2024-10-030880Provide and implement an infection prevention and control program.D
2023-09-130550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.E
2023-09-130558Reasonably accommodate the needs and preferences of each resident.E
2023-09-130656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.E
2023-09-130677Provide care and assistance to perform activities of daily living for any resident who is unable.E
2023-09-130680Ensure the activities program is directed by a qualified professional.E
2023-09-130582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.D
2023-09-130684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2023-09-130686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D
2023-09-130692Provide enough food/fluids to maintain a resident's health.D
2023-09-130758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D
2023-09-130761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2023-09-130880Provide and implement an infection prevention and control program.D

Penalties

DateTypeAmount
2026-02-20Fine,863
2025-09-13Fine8,194
2025-07-16Fine,432
2025-03-10Fine,641
2025-03-10Fine,641
2025-02-27Fine,479
2024-10-03Fine2,239

Ownership records

NameTypeRole
HUGGINS, LINDAIndividualW-2 MANAGING EMPLOYEE
CREATIVE SOLUTIONS IN HEALTHCARE INCOrganizationOPERATIONAL/MANAGERIAL CONTROL
BLAKE, GARYIndividualOPERATIONAL/MANAGERIAL CONTROL
BLAKE, MALISAIndividualOPERATIONAL/MANAGERIAL CONTROL

Compare nursing homes in Gregg County, Texas.

Source: Centers for Medicare & Medicaid Services Care Compare data. Data snapshot: August 2026. Read Our Data & Methodology. This directory does not provide medical or legal advice.