Sorrento
2739 Babcock, San Antonio, TX 78229
Phone: 2106163250
CMS ratings and facility information
Sorrento is a Medicare-certified nursing facility in San Antonio, Bexar County, Texas. CMS data for this profile was updated August 2026. Ratings and facility details can change; confirm current information with CMS and the facility.
| CMS overall rating | 2 of 5 stars |
|---|---|
| Health inspection rating | 2 of 5 |
| Staffing rating | 1 of 5 |
| Quality measures rating | 5 of 5 |
| Certified beds | 112 |
| Ownership | For profit - Limited Liability company |
| CMS certification number | 676378 |
Staffing
| Total nurse hours per resident day | 3.55 |
|---|---|
| RN hours per resident day | 0.56 |
| Nurse aide hours per resident day | 1.72 |
| Total nursing staff turnover percent | 55.2 |
| RN turnover percent | 68.8 |
Resident outcome measures
| Measure | Value | Unit | Period |
|---|---|---|---|
| Hospitalizations | 1.22 | events_per_1000_resident_days | 20250101-20251231 |
| Emergency-department visits | 1.06 | events_per_1000_resident_days | 20250101-20251231 |
| Falls with major injury | 2.12 | percent | 2025Q2-2026Q1 |
| Pressure ulcers | 2.66 | percent | 2025Q2-2026Q1 |
| Urinary tract infections | 0 | percent | 2025Q2-2026Q1 |
| Antipsychotic medication use | 4.17 | percent | 2025Q2-2026Q1 |
Health inspection citations
| Survey date | Tag | Citation | Severity |
|---|---|---|---|
| 2025-08-22 | 0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E |
| 2025-08-22 | 0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E |
| 2025-08-22 | 0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E |
| 2025-08-22 | 0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E |
| 2025-08-22 | 0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| 2025-08-22 | 0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D |
| 2025-08-22 | 0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| 2025-08-22 | 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2025-08-22 | 0760 | Ensure that residents are free from significant medication errors. | D |
| 2025-08-22 | 0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
| 2025-08-22 | 0880 | Provide and implement an infection prevention and control program. | D |
| 2024-07-26 | 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2024-07-26 | 0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E |
| 2024-07-26 | 0641 | Ensure each resident receives an accurate assessment. | D |
| 2024-07-26 | 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2024-07-26 | 0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| 2024-07-26 | 0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
| 2024-07-26 | 0814 | Dispose of garbage and refuse properly. | D |
| 2024-07-26 | 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2024-07-26 | 0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D |
| 2023-06-02 | 0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D |
| 2023-06-02 | 0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D |
| 2023-06-02 | 0880 | Provide and implement an infection prevention and control program. | D |
Penalties
No penalties were listed in this CMS data snapshot.
Ownership records
| Name | Type | Role |
|---|---|---|
| HOOPER, GRADY | Individual | CORPORATE OFFICER |
| SORRENTO CONTINUING CARE CENTER LTD. CO. | Organization | OPERATIONAL/MANAGERIAL CONTROL |
| EVANS, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL |
| SORRENTO CONTINUING CARE CENTER LTD. CO. | Organization | ADP OF THE SNF |
| EVANS, ROBERT | Individual | ADP OF THE SNF |
| SHELTON, ROLANDA | Individual | ADP OF THE SNF |
Compare nursing homes in Bexar County, Texas.
Source: Centers for Medicare & Medicaid Services Care Compare data. Data snapshot: August 2026. Read Our Data & Methodology. This directory does not provide medical or legal advice.