Parklane West Healthcare Center
2 Towers Park Lane, San Antonio, TX 78209
Phone: 2108291400
CMS ratings and facility information
Parklane West Healthcare Center is a Medicare-certified nursing facility in San Antonio, Bexar County, Texas. CMS data for this profile was updated August 2026. Ratings and facility details can change; confirm current information with CMS and the facility.
| CMS overall rating | 1 of 5 stars |
|---|---|
| Health inspection rating | 1 of 5 |
| Staffing rating | 1 of 5 |
| Quality measures rating | 4 of 5 |
| Certified beds | 124 |
| Ownership | Government - Hospital district |
| CMS certification number | 675509 |
Staffing
| Total nurse hours per resident day | 3.74 |
|---|---|
| RN hours per resident day | 0.28 |
| Nurse aide hours per resident day | 2.24 |
| Total nursing staff turnover percent | 63.4 |
| RN turnover percent | 70 |
Resident outcome measures
| Measure | Value | Unit | Period |
|---|---|---|---|
| Hospitalizations | 1.82 | events_per_1000_resident_days | 20250101-20251231 |
| Emergency-department visits | 1.84 | events_per_1000_resident_days | 20250101-20251231 |
| Falls with major injury | 1.37 | percent | 2025Q2-2026Q1 |
| Pressure ulcers | 4.3 | percent | 2025Q2-2026Q1 |
| Urinary tract infections | 0 | percent | 2025Q2-2026Q1 |
| Antipsychotic medication use | 3.3 | percent | 2025Q2-2026Q1 |
Health inspection citations
| Survey date | Tag | Citation | Severity |
|---|---|---|---|
| 2025-05-16 | 0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| 2025-05-16 | 0645 | PASARR screening for Mental disorders or Intellectual Disabilities | E |
| 2025-05-16 | 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| 2025-05-16 | 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2025-05-16 | 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E |
| 2025-05-16 | 0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E |
| 2025-05-16 | 0558 | Reasonably accommodate the needs and preferences of each resident. | D |
| 2025-05-16 | 0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D |
| 2025-05-16 | 0583 | Keep residents' personal and medical records private and confidential. | D |
| 2025-05-16 | 0638 | Assure that each resident’s assessment is updated at least once every 3 months. | D |
| 2025-05-16 | 0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D |
| 2025-05-16 | 0641 | Ensure each resident receives an accurate assessment. | D |
| 2025-05-16 | 0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| 2025-05-16 | 0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| 2025-05-16 | 0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
| 2025-05-16 | 0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D |
| 2025-05-16 | 0880 | Provide and implement an infection prevention and control program. | D |
| 2025-05-16 | 0908 | Keep all essential equipment working safely. | D |
| 2024-04-05 | 0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| 2024-04-05 | 0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E |
| 2024-04-05 | 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2024-04-05 | 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2024-04-05 | 0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
| 2024-04-05 | 0880 | Provide and implement an infection prevention and control program. | D |
| 2024-04-05 | 0814 | Dispose of garbage and refuse properly. | C |
| 2023-02-24 | 0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E |
| 2023-02-24 | 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| 2023-02-24 | 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2023-02-24 | 0641 | Ensure each resident receives an accurate assessment. | D |
| 2023-02-24 | 0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | D |
Penalties
No penalties were listed in this CMS data snapshot.
Ownership records
| Name | Type | Role |
|---|---|---|
| Ownership Data Not Available |
Compare nursing homes in Bexar County, Texas.
Source: Centers for Medicare & Medicaid Services Care Compare data. Data snapshot: August 2026. Read Our Data & Methodology. This directory does not provide medical or legal advice.