Los Arcos Del Norte Care Center

11169 Sean Haggerty, El Paso, TX 79934

Phone: 9158493000

CMS ratings and facility information

Los Arcos Del Norte Care Center is a Medicare-certified nursing facility in El Paso, El Paso County, Texas. CMS data for this profile was updated August 2026. Ratings and facility details can change; confirm current information with CMS and the facility.

CMS overall rating1 of 5 stars
Health inspection rating2 of 5
Staffing rating1 of 5
Quality measures rating3 of 5
Certified beds124
OwnershipGovernment - Hospital district
CMS certification number676283

Staffing

Total nurse hours per resident day3.31
RN hours per resident day0.39
Nurse aide hours per resident day1.85
Total nursing staff turnover percent40.8
RN turnover percent57.1

Resident outcome measures

MeasureValueUnitPeriod
HospitalizationsNot availableevents_per_1000_resident_days20250101-20251231
Emergency-department visitsNot availableevents_per_1000_resident_days20250101-20251231
Falls with major injury2.6percent2025Q2-2026Q1
Pressure ulcers6.58percent2025Q2-2026Q1
Urinary tract infections0percent2025Q2-2026Q1
Antipsychotic medication use12.87percent2025Q2-2026Q1

Health inspection citations

Survey dateTagCitationSeverity
2025-03-140584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E
2025-03-140761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E
2025-03-140804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.E
2025-03-140812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2025-03-140850Hire a qualified full-time social worker in a facility with more than 120 beds.E
2025-03-140941Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.E
2025-03-140942Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.E
2025-03-140943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.E
2025-03-140944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.E
2025-03-140945Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.E
2025-03-140946Provide training in compliance and ethics.E
2025-03-140949Provide behavior health training consistent with the requirements and as determined by a facility assessment.E
2025-03-140558Reasonably accommodate the needs and preferences of each resident.D
2025-03-140656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2025-03-140677Provide care and assistance to perform activities of daily living for any resident who is unable.D
2025-03-140791Provide or obtain dental services for each resident.D
2025-03-140880Provide and implement an infection prevention and control program.D
2023-12-080641Ensure each resident receives an accurate assessment.E
2023-12-080656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.E
2023-12-080755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E
2023-12-080758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.E
2023-12-080804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.E
2023-12-080812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2023-12-080880Provide and implement an infection prevention and control program.E
2023-12-080552Ensure that residents are fully informed and understand their health status, care and treatments.D
2023-12-080561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.D
2023-12-080563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.D
2023-12-080690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2023-12-080693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.D
2023-12-080695Provide safe and appropriate respiratory care for a resident when needed.D
2022-10-140675Honor each resident's preferences, choices, values and beliefs.E
2022-10-140684Provide appropriate treatment and care according to orders, resident’s preferences and goals.E
2022-10-140695Provide safe and appropriate respiratory care for a resident when needed.E
2022-10-140755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E
2022-10-140812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2022-10-140814Dispose of garbage and refuse properly.E
2022-10-140561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.D
2022-10-140644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.D
2022-10-140677Provide care and assistance to perform activities of daily living for any resident who is unable.D
2022-10-140758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D
2022-10-140842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2022-10-140921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D

Penalties

DateTypeAmount
2026-05-21Fine,130

Ownership records

NameTypeRole
ANSON HOSPITAL DISTRICTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST
HAYNES, BILLIEIndividualCORPORATE OFFICER
REGENCY IHS OF EL PASOOrganizationOPERATIONAL/MANAGERIAL CONTROL
LONG, JONATHANIndividualOPERATIONAL/MANAGERIAL CONTROL
FORMAN, MURRAYIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
FUNDAMENTAL ADMINISTRATIVE SERVICES LLCOrganizationADP OF THE SNF
FUNDAMENTAL CLINICAL AND OPERATIONAL SERVICES, LLCOrganizationADP OF THE SNF
BURGOS, JOSEIndividualADP OF THE SNF
LONG, JONATHANIndividualADP OF THE SNF

Compare nursing homes in El Paso County, Texas.

Source: Centers for Medicare & Medicaid Services Care Compare data. Data snapshot: August 2026. Read Our Data & Methodology. This directory does not provide medical or legal advice.