West Oaks Nursing & Rehabilitation
3625 Green Crest Dr, Houston, TX 77082
Phone: 2815581166
CMS ratings and facility information
West Oaks Nursing & Rehabilitation is a Medicare-certified nursing facility in Houston, Harris County, Texas. CMS data for this profile was updated August 2026. Ratings and facility details can change; confirm current information with CMS and the facility.
| CMS overall rating | 4 of 5 stars |
|---|---|
| Health inspection rating | 4 of 5 |
| Staffing rating | 2 of 5 |
| Quality measures rating | 3 of 5 |
| Certified beds | 136 |
| Ownership | For profit - Corporation |
| CMS certification number | 675454 |
Staffing
| Total nurse hours per resident day | 3.37 |
|---|---|
| RN hours per resident day | 0.42 |
| Nurse aide hours per resident day | 2.13 |
| Total nursing staff turnover percent | 24.7 |
| RN turnover percent | 22.2 |
Resident outcome measures
| Measure | Value | Unit | Period |
|---|---|---|---|
| Hospitalizations | 3.22 | events_per_1000_resident_days | 20250101-20251231 |
| Emergency-department visits | 3.62 | events_per_1000_resident_days | 20250101-20251231 |
| Falls with major injury | 1.47 | percent | 2025Q2-2026Q1 |
| Pressure ulcers | 3.87 | percent | 2025Q2-2026Q1 |
| Urinary tract infections | 0 | percent | 2025Q2-2026Q1 |
| Antipsychotic medication use | 12 | percent | 2025Q2-2026Q1 |
Health inspection citations
| Survey date | Tag | Citation | Severity |
|---|---|---|---|
| 2026-03-13 | 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2026-03-13 | 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2026-03-13 | 0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| 2026-03-13 | 0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| 2026-03-13 | 0880 | Provide and implement an infection prevention and control program. | D |
| 2025-01-16 | 0558 | Reasonably accommodate the needs and preferences of each resident. | E |
| 2025-01-16 | 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| 2025-01-16 | 0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E |
| 2025-01-16 | 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2025-01-16 | 0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D |
| 2025-01-16 | 0695 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| 2025-01-16 | 0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2023-11-30 | 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2023-11-30 | 0759 | Ensure medication error rates are not 5 percent or greater. | D |
Penalties
No penalties were listed in this CMS data snapshot.
Ownership records
| Name | Type | Role |
|---|---|---|
| INTERNATIONAL BANK OF COMMERCE | Organization | 5% OR GREATER SECURITY INTEREST |
| THOMPSON, JOHNNY | Individual | CORPORATE OFFICER |
| TOUCHSTONE STRATEGIES - WEST OAKS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL |
| BOENING, CHRISTOPHER | Individual | OPERATIONAL/MANAGERIAL CONTROL |
| CAMPBELL, LESLIE | Individual | OPERATIONAL/MANAGERIAL CONTROL |
| CASTILLO, LYNNEA | Individual | OPERATIONAL/MANAGERIAL CONTROL |
| GREENE, CALANDRA | Individual | OPERATIONAL/MANAGERIAL CONTROL |
| HARE, SONDRA | Individual | OPERATIONAL/MANAGERIAL CONTROL |
| SEHLKE, BRYON | Individual | OPERATIONAL/MANAGERIAL CONTROL |
| TANGUILIG-ROBINSON, CYNTHIA | Individual | OPERATIONAL/MANAGERIAL CONTROL |
| ZUROVEC, DARRELL | Individual | OPERATIONAL/MANAGERIAL CONTROL |
| AEGIS THERAPIES, INC. | Organization | ADP OF THE SNF |
| CARVAJAL PHARMACY LTC | Organization | ADP OF THE SNF |
| NUTRITIOUS LIFESTYLES, INC. | Organization | ADP OF THE SNF |
| PLANTE & MORAN PLLC | Organization | ADP OF THE SNF |
| THE BRYON AND RENA SEHLKE LIVING TRUST | Organization | ADP OF THE SNF |
| TOUCHSTONE COMMUNITIES INC | Organization | ADP OF THE SNF |
| TOUCHSTONE REALTY - WEST OAKS LLC | Organization | ADP OF THE SNF |
| TOUCHSTONE STRATEGIES - WEST OAKS LLC | Organization | ADP OF THE SNF |
| TRIDENT HEALTH SERVICES INC | Organization | ADP OF THE SNF |
| BOENING, CHRISTOPHER | Individual | ADP OF THE SNF |
| CAMPBELL, LESLIE | Individual | ADP OF THE SNF |
| CASTILLO, LYNNEA | Individual | ADP OF THE SNF |
| FELLBAUM, ERNEST | Individual | ADP OF THE SNF |
| GREENE, CALANDRA | Individual | ADP OF THE SNF |
| HARE, SONDRA | Individual | ADP OF THE SNF |
| SEHLKE, BRYON | Individual | ADP OF THE SNF |
| STUDER, STANLEY | Individual | ADP OF THE SNF |
| TANGUILIG-ROBINSON, CYNTHIA | Individual | ADP OF THE SNF |
| ZUROVEC, DARRELL | Individual | ADP OF THE SNF |
Compare nursing homes in Harris County, Texas.
Source: Centers for Medicare & Medicaid Services Care Compare data. Data snapshot: August 2026. Read Our Data & Methodology. This directory does not provide medical or legal advice.