Sonterra Health Center

18514 Sonterra Place, San Antonio, TX 78258

Phone: 2105454800

CMS ratings and facility information

Sonterra Health Center is a Medicare-certified nursing facility in San Antonio, Bexar County, Texas. CMS data for this profile was updated August 2026. Ratings and facility details can change; confirm current information with CMS and the facility.

CMS overall rating1 of 5 stars
Health inspection rating2 of 5
Staffing rating1 of 5
Quality measures rating4 of 5
Certified beds124
OwnershipGovernment - Hospital district
CMS certification number676158

Staffing

Total nurse hours per resident day3.53
RN hours per resident day0.25
Nurse aide hours per resident day1.94
Total nursing staff turnover percent54.6
RN turnover percent66.7

Resident outcome measures

MeasureValueUnitPeriod
Hospitalizations1.88events_per_1000_resident_days20250101-20251231
Emergency-department visits1.54events_per_1000_resident_days20250101-20251231
Falls with major injury4.61percent2025Q2-2026Q1
Pressure ulcers2.93percent2025Q2-2026Q1
Urinary tract infections0percent2025Q2-2026Q1
Antipsychotic medication use12.22percent2025Q2-2026Q1

Health inspection citations

Survey dateTagCitationSeverity
2025-05-150578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.G
2025-05-150697Provide safe, appropriate pain management for a resident who requires such services.G
2025-05-150550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D
2025-05-150558Reasonably accommodate the needs and preferences of each resident.D
2025-05-150585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.D
2025-05-150609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2025-05-150610Respond appropriately to all alleged violations.D
2025-05-150640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.D
2025-05-150655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedD
2025-05-150656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2025-05-150689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2025-05-150695Provide safe and appropriate respiratory care for a resident when needed.D
2025-05-150700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.D
2025-05-150757Ensure each resident’s drug regimen must be free from unnecessary drugs.D
2025-05-150761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2025-05-150880Provide and implement an infection prevention and control program.D
2024-04-190641Ensure each resident receives an accurate assessment.E
2024-04-190656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.E
2024-04-190727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.E
2024-04-190812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2024-04-190657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D
2024-04-190690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2023-02-240837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.F
2023-02-240812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2023-02-240550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D
2023-02-240578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.D
2023-02-240580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D
2023-02-240609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2023-02-240610Respond appropriately to all alleged violations.D
2023-02-240656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2023-02-240692Provide enough food/fluids to maintain a resident's health.D
2023-02-240695Provide safe and appropriate respiratory care for a resident when needed.D
2023-02-240849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.D

Penalties

DateTypeAmount
2025-04-25Fine,345
2025-03-21Fine,901
2024-08-14Fine,718
2024-08-14Payment Denial

Ownership records

NameTypeRole
ASHTON, ANDREWIndividualMANAGING CONTROL - GOVERNING BODY
MANSOOR, SAADIndividualMANAGING CONTROL - GOVERNING BODY
ALEXANDER, ALMAIndividualCORPORATE OFFICER
BURNAM, SOONIndividualCORPORATE OFFICER
KEETCH, CHADIndividualCORPORATE OFFICER
BRACKENRIDGE HEALTHCARE INCOrganizationOPERATIONAL/MANAGERIAL CONTROL
ASHTON, ANDREWIndividualOPERATIONAL/MANAGERIAL CONTROL
MANSOOR, SAADIndividualOPERATIONAL/MANAGERIAL CONTROL
BRACKENRIDGE HEALTHCARE INCOrganizationADP OF THE SNF
ENSIGN SERVICES INCOrganizationADP OF THE SNF
NATIONAL HEALTH INVESTORS, INC.OrganizationADP OF THE SNF
TEXAS NHI INVESTORS, LLCOrganizationADP OF THE SNF
ASHTON, ANDREWIndividualADP OF THE SNF
MANSOOR, SAADIndividualADP OF THE SNF

Compare nursing homes in Bexar County, Texas.

Source: Centers for Medicare & Medicaid Services Care Compare data. Data snapshot: August 2026. Read Our Data & Methodology. This directory does not provide medical or legal advice.