The Plaza at Lubbock

4910 Emory, Lubbock, TX 79416

Phone: 8067400800

CMS ratings and facility information

The Plaza at Lubbock is a Medicare-certified nursing facility in Lubbock, Lubbock County, Texas. CMS data for this profile was updated August 2026. Ratings and facility details can change; confirm current information with CMS and the facility.

CMS overall rating3 of 5 stars
Health inspection rating2 of 5
Staffing rating2 of 5
Quality measures rating5 of 5
Certified beds132
OwnershipFor profit - Corporation
CMS certification number676105

Staffing

Total nurse hours per resident day3.09
RN hours per resident day0.33
Nurse aide hours per resident day2.05
Total nursing staff turnover percent60.9
RN turnover percent33.3

Resident outcome measures

MeasureValueUnitPeriod
Hospitalizations1.83events_per_1000_resident_days20250101-20251231
Emergency-department visits0.63events_per_1000_resident_days20250101-20251231
Falls with major injury2.92percent2025Q2-2026Q1
Pressure ulcers2.87percent2025Q2-2026Q1
Urinary tract infections0percent2025Q2-2026Q1
Antipsychotic medication use4.86percent2025Q2-2026Q1

Health inspection citations

Survey dateTagCitationSeverity
2026-01-080584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E
2026-01-080804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.E
2026-01-080812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2026-01-080880Provide and implement an infection prevention and control program.E
2026-01-080645PASARR screening for Mental disorders or Intellectual DisabilitiesD
2026-01-080805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.D
2024-10-110585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.E
2024-10-110679Provide activities to meet all resident's needs.E
2024-10-110761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E
2024-10-110812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2024-10-110880Provide and implement an infection prevention and control program.E
2024-10-110583Keep residents' personal and medical records private and confidential.D
2024-10-110686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D
2023-08-240804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.F
2023-08-240812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2023-08-240552Ensure that residents are fully informed and understand their health status, care and treatments.E
2023-08-240584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E
2023-08-240758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.E
2023-08-240803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.E
2023-08-240921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.E
2023-08-240550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D
2023-08-240690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2023-08-240814Dispose of garbage and refuse properly.D
2023-08-240908Keep all essential equipment working safely.D

Penalties

DateTypeAmount
2025-01-24Fine,149
2025-01-24Payment Denial
2024-10-11Fine,824
2024-09-05Fine,621

Ownership records

NameTypeRole
HANSFORD COUNTY HOSPITAL DISTRICTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST
UMB BANK NATIONAL ASSOCIATIONOrganization5% OR GREATER MORTGAGE INTEREST
BAILEY, JONATHANIndividualCORPORATE OFFICER
PF LUBBOCK SNF OPS, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL
STONEGATE SENIOR LIVING, LPOrganizationOPERATIONAL/MANAGERIAL CONTROL
MAGNESS, KATHERINEIndividualOPERATIONAL/MANAGERIAL CONTROL
CAMPBELL, SCOTTIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
CHANCE, JAMESIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
FISHER, JAMESIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
LANGDON, THOMASIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
MCGEHEE, WILLIAMIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
TAYLOR, JOHNIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
LIFETIME WELLNESS, LTD.OrganizationADP OF THE SNF
MARTUS FINANCIAL SERVICES, INC.OrganizationADP OF THE SNF
PF LUBBOCK SNF OPS, LLCOrganizationADP OF THE SNF
PHARMERICA DRUG SYSTEMS LLCOrganizationADP OF THE SNF
PRESERVATION FREEHOLD COMPANYOrganizationADP OF THE SNF
REHAB PRO LPOrganizationADP OF THE SNF
SANCTUARY LTC, LLCOrganizationADP OF THE SNF
STONEGATE SENIOR LIVING, LPOrganizationADP OF THE SNF
CORNETT, MELISSAIndividualADP OF THE SNF
MAGNESS, KATHERINEIndividualADP OF THE SNF
SKINNER, DEREKIndividualADP OF THE SNF

Compare nursing homes in Lubbock County, Texas.

Source: Centers for Medicare & Medicaid Services Care Compare data. Data snapshot: August 2026. Read Our Data & Methodology. This directory does not provide medical or legal advice.