The Heights at Medical Center

3935 Medical Drive, San Antonio, TX 78229

Phone: 2106144888

CMS ratings and facility information

The Heights at Medical Center is a Medicare-certified nursing facility in San Antonio, Bexar County, Texas. CMS data for this profile was updated August 2026. Ratings and facility details can change; confirm current information with CMS and the facility.

CMS overall rating1 of 5 stars
Health inspection rating2 of 5
Staffing rating1 of 5
Quality measures rating4 of 5
Certified beds134
OwnershipFor profit - Limited Liability company
CMS certification number675890

Staffing

Total nurse hours per resident day3
RN hours per resident day0.21
Nurse aide hours per resident day1.96
Total nursing staff turnover percent56.3
RN turnover percent66.7

Resident outcome measures

MeasureValueUnitPeriod
Hospitalizations1.68events_per_1000_resident_days20250101-20251231
Emergency-department visits1.82events_per_1000_resident_days20250101-20251231
Falls with major injury3.35percent2025Q2-2026Q1
Pressure ulcers2.83percent2025Q2-2026Q1
Urinary tract infections0.37percent2025Q2-2026Q1
Antipsychotic medication use1.08percent2025Q2-2026Q1

Health inspection citations

Survey dateTagCitationSeverity
2025-08-150584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.D
2025-08-150641Ensure each resident receives an accurate assessment.D
2025-08-150690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2025-08-150695Provide safe and appropriate respiratory care for a resident when needed.D
2025-08-150812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.D
2025-08-150880Provide and implement an infection prevention and control program.D
2025-08-150640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.B
2024-07-180801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.F
2024-07-180558Reasonably accommodate the needs and preferences of each resident.E
2024-07-180584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E
2024-07-180812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2024-07-180550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D
2024-07-180641Ensure each resident receives an accurate assessment.D
2024-07-180656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2024-07-180677Provide care and assistance to perform activities of daily living for any resident who is unable.D
2024-07-180690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2024-07-180693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.D
2024-07-180695Provide safe and appropriate respiratory care for a resident when needed.D
2024-07-180791Provide or obtain dental services for each resident.D
2024-07-180880Provide and implement an infection prevention and control program.D
2023-05-050584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E
2023-05-050812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2023-05-050583Keep residents' personal and medical records private and confidential.D
2023-05-050641Ensure each resident receives an accurate assessment.D
2023-05-050657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D
2023-05-050690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2023-05-050761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2023-05-050842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2023-05-050880Provide and implement an infection prevention and control program.D

Penalties

DateTypeAmount
2024-05-28Fine,171
2024-05-28Fine,881
2024-05-28Payment Denial

Ownership records

NameTypeRole
APOLINAR, ADAMIndividualCORPORATE DIRECTOR
TOUCHSTONE STRATEGIES - MED CENTER LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL
OOMMEN, BIJUIndividualOPERATIONAL/MANAGERIAL CONTROL
ROBINSON, LARRYIndividualOPERATIONAL/MANAGERIAL CONTROL
TOUCHSTONE STRATEGIES - MED CENTER LLCOrganizationADP OF THE SNF
OOMMEN, BIJUIndividualADP OF THE SNF
ROBINSON, LARRYIndividualADP OF THE SNF

Compare nursing homes in Bexar County, Texas.

Source: Centers for Medicare & Medicaid Services Care Compare data. Data snapshot: August 2026. Read Our Data & Methodology. This directory does not provide medical or legal advice.