Five Points at Lake Highlands Nursing and Rehab

315 East 19th Street, Dallas, TX 75238

Phone: 2143553300

CMS ratings and facility information

Five Points at Lake Highlands Nursing and Rehab is a Medicare-certified nursing facility in Dallas, Dallas County, Texas. CMS data for this profile was updated August 2026. Ratings and facility details can change; confirm current information with CMS and the facility.

CMS overall rating1 of 5 stars
Health inspection rating1 of 5
Staffing rating1 of 5
Quality measures rating3 of 5
Certified beds280
OwnershipFor profit - Limited Liability company
CMS certification number455895

Staffing

Total nurse hours per resident day3.36
RN hours per resident day0.42
Nurse aide hours per resident day2.13
Total nursing staff turnover percent64
RN turnover percent64.3

Resident outcome measures

MeasureValueUnitPeriod
Hospitalizations2.37events_per_1000_resident_days20250101-20251231
Emergency-department visits2.79events_per_1000_resident_days20250101-20251231
Falls with major injury1.99percent2025Q2-2026Q1
Pressure ulcers4.75percent2025Q2-2026Q1
Urinary tract infections0.31percent2025Q2-2026Q1
Antipsychotic medication use7.11percent2025Q2-2026Q1

Health inspection citations

Survey dateTagCitationSeverity
2026-03-310657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.E
2026-03-310677Provide care and assistance to perform activities of daily living for any resident who is unable.E
2026-03-310804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.E
2026-03-310809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.E
2026-03-310812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2026-03-310656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2026-03-310695Provide safe and appropriate respiratory care for a resident when needed.D
2026-03-310755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2026-03-310761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2026-03-310880Provide and implement an infection prevention and control program.D
2024-12-100812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2024-12-100880Provide and implement an infection prevention and control program.E
2024-12-100584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.D
2024-12-100645PASARR screening for Mental disorders or Intellectual DisabilitiesD
2024-12-100656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2024-12-100677Provide care and assistance to perform activities of daily living for any resident who is unable.D
2024-12-100690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2024-12-100761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2024-12-100805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.D
2023-11-070689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E
2023-11-070926Have policies on smoking.E
2023-11-070693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.D
2023-11-070759Ensure medication error rates are not 5 percent or greater.D
2023-11-070880Provide and implement an infection prevention and control program.D

Penalties

DateTypeAmount
2025-12-11Fine,149
2025-09-19Fine,361
2025-07-08Fine,143
2024-05-18Fine,985
2023-10-11Fine,511

Ownership records

NameTypeRole
BOWERS, SEANIndividualMANAGING CONTROL - GOVERNING BODY
CISNEROS, ALFREDIndividualMANAGING CONTROL - GOVERNING BODY
COBB, TRAVISIndividualMANAGING CONTROL - GOVERNING BODY
COOPER, STEPHENIndividualMANAGING CONTROL - GOVERNING BODY
HARDIN, SHERRIEIndividualMANAGING CONTROL - GOVERNING BODY
KERZEE, RICHARDIndividualMANAGING CONTROL - GOVERNING BODY
KORENEK, PATRICIAIndividualMANAGING CONTROL - GOVERNING BODY
SOECHTING, PAULIndividualMANAGING CONTROL - GOVERNING BODY
STRACK, JOEIndividualMANAGING CONTROL - GOVERNING BODY
HUGGINS, LINDAIndividualCORPORATE DIRECTOR
WILLIG, ZACHARYIndividualCORPORATE DIRECTOR
THOMPSON, JOHNNYIndividualCORPORATE OFFICER
DALLAS I ENTERPRISESOrganizationOPERATIONAL/MANAGERIAL CONTROL
BLAKE, GARYIndividualOPERATIONAL/MANAGERIAL CONTROL
BLAKE, MALISAIndividualOPERATIONAL/MANAGERIAL CONTROL
FULLER, ELISEIndividualOPERATIONAL/MANAGERIAL CONTROL
SILVA, PHILLIPIndividualOPERATIONAL/MANAGERIAL CONTROL
DALLAS I ENTERPRISESOrganizationADP OF THE SNF
BLAKE, GARYIndividualADP OF THE SNF
FULLER, ELISEIndividualADP OF THE SNF
SILVA, PHILLIPIndividualADP OF THE SNF

Compare nursing homes in Dallas County, Texas.

Source: Centers for Medicare & Medicaid Services Care Compare data. Data snapshot: August 2026. Read Our Data & Methodology. This directory does not provide medical or legal advice.